Search:
Contents
:
IndexBookmarkPrint

Home > Stratus Desktop > Getting Started with the Desktop App

Getting Started with the Desktop App



 
 NOTE: This feature requires the StandardProfessional, or Enterprise version of myStratus Web.

The myStratus Desktop app works with the myStratus business management software by StudioPlus Software. You must have a current subscription to myStratus in order to use the desktop app.

Installation Overview

Okay, let’s get started! Before you can use myStratus Desktop, it must be installed on each computer you plan to use it on. The installation process will copy files and create settings based on your particular needs.

System Requirements

Make sure your system meets the minimum system requirements to properly run myStratus Desktop:

Operating System
Windows 7, 8, or 10
Processor Pentium III
Minimum RAM
2 GB
Recommended RAM 4 GB
Hard Disk Space for Program Files
500 MB
Hard Disk Space for Data Files 5 - 20 MB
Monitor Resolution
1024 x 768 or better

Additional Requirements:

  • The Windows user must have local administrative rights on each computer myStratus is being installed on.

Installation Instructions

  1. Download the current myStratus Desktop installer from the Downloads page of the StudioPlus website. (Save the installer to a shared folder if you’ll be installing myStratus Desktop on multiple computers.)
  2. If you're upgrading your myStratus Desktop software, uninstall the version currently on your computer before installing the new version.

  3. Find the myStratus Desktop installer you saved in step 1 and run it.

  4. When the installation is finished, start your myStratus Desktop software.

  5. The first time you launch the software, you will be prompted to enter your myStratus Account Name, which is the same thing as your sub-domain. For example, if you use "TheStudio.myStratus.com" to log in to your myStratus website, then "TheStudio" would be your account name. This information was provided in the email you received when you signed up for myStratus.

  6. You will receive a message that your IP address has not been "authorized" for use. This is a security measure to prevent unauthorized access to your account. You will only need to authorize an IP address once. To do so, you’ll need to enter your StudioPlus Customer Account Number and Password. This information was provided in the email you received when you signed up for myStratus.

I already authorized my IP address. Why am I getting a message that I'm not authorized?

Most Internet service providers automatically assign your IP address and they may change it without warning! So, you may be working fine one day and get a message the following day that your IP address has not been "authorized," requiring you to authorize the new one. To avoid this, we suggest you check with your ISP and request a "Static IP Address" that will never change. There may be an additional cost, but it shouldn’t be much. Also, this may be a good time to see what bandwidth speeds you’re currently paying for. You may be able to upgrade for a few dollars more each month, giving you a faster experience in general and when using myStratus Desktop.

Using Stratus Desktop

myStratus Desktop is essentially the same software as StudioPlus Spectra! For instructions and help using myStratus Desktop, please refer to the combined Online Help for Spectra and myStratus Desktop.


See also


Was this information helpful?YesNo