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Getting Started with the Desktop App
The myStratus Desktop app works with the myStratus business management
software by StudioPlus Software. You must have a current
subscription to myStratus in order to use the desktop app.
Okay, let’s get started! Before you can use myStratus Desktop, it must be
installed on each computer you plan to use it on. The installation process
will copy files and create settings based on your particular needs.
Make sure your system meets the minimum system requirements to properly
run myStratus Desktop:
If you're upgrading your myStratus Desktop software, uninstall the version currently on your computer before installing the new version.
Find the myStratus Desktop installer you saved in step 1 and run it.
When the installation is finished, start your myStratus Desktop software.
The first time you launch the software, you will be prompted to enter
your myStratus Account Name, which is the same thing as your sub-domain.
For example, if you use "TheStudio.myStratus.com" to log in to your myStratus website,
then "TheStudio" would be your account name. This information was provided in the email you received when you signed up for myStratus.
You will receive a message that your IP address has not been "authorized" for use. This is a security measure to prevent unauthorized access to your
account. You will only need to authorize an IP address once. To do so,
you’ll need to enter your StudioPlus Customer Account Number and Password. This information was provided in the email you received when you signed up for myStratus.
Most Internet service providers automatically
assign your IP address and they may change it without
warning! So, you may be working fine one day and get a message the
following day that your IP address has not been "authorized," requiring
you to authorize the new one. To avoid this, we suggest you check with
your ISP and request a "Static IP Address" that will never change. There
may be an additional cost, but it shouldn’t be much. Also, this may be a
good time to see what bandwidth speeds you’re currently paying for. You
may be able to upgrade for a few dollars more each month, giving you a
faster experience in general and when using myStratus Desktop.
myStratus Desktop is essentially the same software as StudioPlus Spectra!
For instructions and help using myStratus Desktop, please refer to the combined Online Help for Spectra and myStratus Desktop.