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Home > Invoices and Payments > Payment How To's > Processing Credit Cards through Stratus

Processing Credit Cards through Stratus

If you've set up Stratus to integrate with Cayan (formerly Merchant Warehouse) or eWAY, follow these steps to process a credit card payment. In addition to showing you how to set up the Cayan integration, the following video also demonstrates how to process a credit card payment. See also: Setting Up Credit Card Processing

  1. When creating a payment in myStratus, select a credit card payment method from the Payment Methods list. See also: Creating a Payment

  2. Two addition buttons will be available - Get Swiped Card and Get Keyed Card. Follow the appropriate instructions below:

    • Get Swiped Card - Click the "Swiped" option if your client is with you and you have the ability to swipe their credit card. When clicked, you will be presented with a secure window provided by Cayan. Once open, you can proceed to swipe the card using a card reader, either encrypted or non-encrypted, purchased from Cayan.

      mw_swiped.png

    • Get Keyed Card - Click the "Keyed" option if your client is not with you and you are taking the card details over the phone. When clicked, you will be presented with a secure window provided by Cayan. Once open, you can proceed to manually enter the card details and then click Submit.

      mw_keyed.png

  3. Once the card has been submitted (either by swiping or keying it in) you will be presented with a message box telling you if the transaction was approved or declined.

  4. Be sure to Save the payment when closing out of the payment record.


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