StudioPlus Holiday Support Hours

The StudioPlus offices will be closed for the American Labor Day:

Sunday -  September 1st
Monday – September 2nd

If you need emergency support, please email Support@StudioPlusSoftware.com with “Urgent” in the subject line and as many details as possible.  We’ll do our best to help you out.

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StudioPlus Holiday Support Hours

The StudioPlus offices will be closed in celebration of the American Independence Day, 4th of July:

Thursday – July 4th

If you need emergency support, please email Support@StudioPlusSoftware.com with “Urgent” in the subject line and as many details as possible. We’ll do our best to help you out.

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Preview Release for Spectra/myStratus 2019 Available

Our 2019 version will be coming out soon and we’re looking for Users who’d like to get an early release of the software. The latest version comes with numerous enhancements to help take your business to the next level!

Please keep in mind this is the Preview release of the software, so our team is still finishing development and documentation of some new features.

Contact us at Support@StudioPlusSoftware.com if interested!

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StudioPlus Support Holiday Hours

The StudioPlus offices will be closed during the following times to honor Memorial Day.

Sunday – May 26th
Monday – May 27th

If you need emergency support, please email Support@StudioPlusSoftware.com with the word “Urgent” in the subject line (please not in the body of the email) and as many details as possible as you can provide.  We’ll do our best to help you out.

Have a safe and happy holiday!
From the StudioPlus Team

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Stratus Servers connectivity issues – Resolved

Some of our clients  are reporting connectivity issues.  Our engineers are actively working to resolve this issue – check the status on our Service Dashboard.

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StudioPlus Support Holiday Hours

The StudioPlus offices will be closed during the following times to celebrate the Easter Holiday.

Friday – April 19th
Sunday – April 21st

If you need emergency support, please email Support@StudioPlusSoftware.com with the word “Urgent” in the subject line and as many details as possible in the body as you can provide.  We’ll do our best to help you out.

Have a safe and happy holiday!
From the StudioPlus Team

 

 

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We’re Hiring – Part Time Help Desk

Do you have any former employees who are familiar with using StudioPlus Spectra or myStratus, have good customer service skills, and would like the flexibility to work remotely? We’d love to meet them!

We’re currently hiring here at StudioPlus for our Support team and are looking for applicants who have great communication skills and are familiar with our software.

Click here for more details and to apply. Note: U.S. Applicants Only.

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myStratus Mobile App Beta Users Wanted

We’re currently preparing a new version of the myStratus Mobile App that will be released with our 2019 myStratus Update later this year. In the meantime, we’re looking for users willing to Beta test this preview-version of the myStratus Mobile App.

With this version, we’re introducing a new integration between the myStratus Mobile App and TSYS (Cayan)’s Genius Mini Device – allowing you to process credit card payments on-the-go directly from your mobile device. This new feature can even work over your cellular data connection (no Wi-Fi necessary)!

Please contact our Support Team at Support@StudioPlusSoftware.com if you’re interested so we can get you set up – make sure to specify in your email if you’re an Apple or Android User.

Note: The ability to process Credit Cards through the myStratus Mobile App requires an account with TSYS (Cayan) Credit Card Processing and the Genius Mini Device. If you’re interested in Beta testing and getting access to this feature early, you must have a Genius Mini Device for the integration to work. If you don’t already have this device, you can purchase one here.

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StudioPlus Support Holiday Hours

The StudioPlus offices will be closed during the following times to celebrate the New Year Holiday.

Tuesday – January 1st, 2019

If you need emergency support, please email Support@StudioPlusSoftware.com with the word “Urgent” in the subject line and as many details as possible in the body as you can provide.  We’ll do our best to help you out.

Have a safe and happy holiday, and a prosperous New Year!
From the StudioPlus Team

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StudioPlus Support Holiday Hours

The StudioPlus offices will be closed during the following times for the Christmas Holiday:

Sunday – December 23rd
Monday – December 24th
Tuesday – December 25th

If you need emergency support, please email Support@StudioPlusSoftware.com with “Urgent” in the subject line and as many details as possible. We’ll do our best to help you out.

Happy Holidays from all of us at StudioPlus Software!

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