We Support You!

We may not always be available to talk when you need support – say, for example, some morning at 3am when you're trying to figure out how to integrate QuickBooks.


That's why we've organized our "top issues" and made this section of our site searchable. Most of the issues you have can be resolved by reading through the top issues or by searching this support section. If you are unable to find information that helps you, then give us a shout and we'll be glad to help.


How to Get Support

1

Read through our "Top Issues by Product" list below and check out anything that relates to the problem or issue you're having.
2

Type your issue into the Search field below.

3

If you are unable to find any information that helps you, visit one of our Contact pages below.

 

Top Issues by Product

StudioPlus Spectra
+ Troubleshooting DataSafe Setup
+ Troubleshooting Google Sync Setup
+ Can I use Spectra to track a membership plan?

+ View the complete list

StudioPlus InSpired

+ Coming soon

StudioPlus Stratus

+ Coming soon

 


Contact Us

Customer Service
For more information on the following:
» Upgrading your StudioPlus or PhotoOne software to StudioPlus Spectra
» Processing credit cards
» A recent charge to your credit card by StudioPlus
» Updating your account, maintenance plan, or subscription

+ Contact Customer Service


Technical Support
For more information on the following:
» An error message you're recieving
» A problem you're experiencing with a software product

+ Contact Technical Support