PLEASE NOTE:
The majority of the contents in this guide apply to both StudioPlus Spectra AND myStratus Desktop.
In most cases, instructions referring to "Spectra" also apply to myStratus Desktop.
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Home > Payments and Refunds > Payment How To's > Finding a Payment or Refund
Finding a Payment or Refund

From the Client Record

  1. Open the client record and click the Summary tab. See also: Finding a Client

  2. Find the payment or refund in the Transaction History section and double-click on it to open the payment or refund.

From the Invoices Hub

  1. From the Invoices hub, find the invoice for this payment or refund. See also: Finding an Invoice

  2. When you have located the correct invoice, double-click to open it.

  3. From the open invoice, click on the Order Detail tab.

  4. From the Payments and Refunds section (located in the lower-left corner) double-click on the payment or refund to open it.

Note: Customer deposits will only appear on the Summary tab of the client record and not on the invoice record until they are applied. See Customer Deposits for more information.



See also


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