Career Opportunities

Help Desk – Tier 1 - Part time

Description

Candidate will be responsible for providing phone support to clients that are using company provided software products. The candidate will also provide assistance, coordination, and follow up on reported issues and resolve problems related to systems, applications, hardware and software used by the client.


Responsibilities

  • Execute the daily functions of a helpdesk
  • Troubleshoot and document reported software bugs
  • Testing of new service releases
  • Escalate issues to senior technicians

Requirements

  • Associates Degree (preferably in Technology field)
  • Great customer service skills
  • Strong verbal and written communication skills
  • Significant hardware and software experience with PCs
  • Experience in professional photographic industry a plus
  • Evenings and weekends may be required

Our Offer to You

StudioPlus Software would like to offer to you this great opportunity to put your skills to work in a small, but growing and thriving company. See the fruit of your labor benefiting some of the best photographers in the world.

  • Part Time Employment, could grow into full time
  • $12.50 per hour
  • Paid holidays and paid time off
  • Great opportunities for advancement

About Us

StudioPlus Software, established in 1995, is an industry leader in developing imaging, digital workflow, and business management software for the professional photographic industry. The StudioPlus product has been recognized repeatedly with industry awards for its innovation and for being the best product in the industry. The company is located in Cambridge, MN, just north of the Twin Cities metro area.

Learn more about StudioPlus at www.StudioPlusSoftware.com

Send resume to Jobs@StudioPlusSoftware.com