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Frequently Asked Questions |
Can I try StudioPlus before I purchase?
Yes, you can download a fully functional 30-day demo and get started today. Click here to download now.
Is there a demo that I don't have to download?
Yes. You can watch a flash video of the software. Click here to view the flash demos.
Or you can request a CD and Literature Packet. Click here to request a CD.
Can I get help installing and using the demo?
Yes. Just call our office or email. You will receive one-on-one support getting StudioPlus installed, up and running, and find out how StudioPlus can help you improve your business.
Call: (888) 862-4868
Email: Sales@StudioPlusSoftware.com
Are there video tutorials to help me setup and learn StudioPlus?
Yes. Click here to begin watching our Online Training Tutorials.
Will I be able to keep the data I've entered during the demo, when I purchase?
Yes! You can simply register your 30-day demo version once you purchase.
Is there a money-back guarantee?
Yes. StudioPlus offers an unconditional 30-day money back guarantee. Within the first 30-days our staff will ensure that StudioPlus is up and running in your studio.
Can I transfer my data from other programs?
In most cases yes. Call now for details and help importing your existing database.
Can StudioPlus run on a network?
Yes, all versions of StudioPlus Software can run on a network, no matter how many user licenses you purchase.
However the number of user licenses you purchase will dictate how many workstations can be running StudioPlus
at one time. No dedicated server is required, just a shared folder is necessary.
How does StudioPlus link with QuickBooks?
Using StudioPlus you'll create all of your customers, invoices, deposits, and payments. Then StudioPlus gives
you the option to export your daily deposits and sales into QuickBooks, allowing you to track all of your accounts
receivables and sales tax reports from StudioPlus and then utilize all of the accounting features of QuickBooks
without any double entry. Click here for more information on QuickBooks software.
Can I authorize credit card purchases through StudioPlus?
Yes, StudioPlus is fully integrated with ECHO credit card merchant. However, you may need to change your credit
card processing to ECHO. Click Here for
more information on ECHO. If you do not wish to change merchants, StudioPlus is fully integrated with IC Verify
online credit card authorization software. Once you've installed the IC Verify software, you can authorize credit
cards from any computer using StudioPlus with just the click of a button. Click here
for more information on IC Verify. Add a credit card swiper for even easier credit card processing.
What are the system requirements for running StudioPlus?
StudioPlus will run best on a Microsoft XP Pro or Vista Operating System with at least 512 megabytes of RAM, a Pentium 3 processor and 120 megabytes of free space on your hard drive. If you have a dedicated server storing your StudioPlus data files, we recommend using a Windows 2003 Server Operating System. If you are running StudioPlus on a network we DO NOT recommend using a Windows ME or XP Home Operating System on any of your workstations. Windows 2000 and Windows Server 2000 will require additional .Net Framework updates from Microsoft to run StudioPlus.
Can I run StudioPlus on a Mac?
Yes you can. While StudioPlus is designed for the Windows Operating System, thanks to Mac OS X and Microsoft Terminal
Services you can run StudioPlus on your Mac network. Click here for more information on
running StudioPlus on your Mac network.
Will StudioPlus synchronize with my handheld PDA?
StudioPlus will synchronize with a Handheld device running the Palm Operating System and synching with your computer through HotSync 6.0.1 or higher. StudioPlus will also synchronize with a PocketPC handheld running a Windows Operating System and synching through Microsoft Outlook to your computer. If your handheld synchronizes with Outlook, you can probably synchronize through StudioPlus’s PocketPC synch. Click on this link for more information.
Is StudioPlus training available?
Yes. In addition to our intuitive on-screen Help feature, we have many online training resources and can provide on-site training. Visit our Support Center for more details.
What's an AMP?
An AMP is an Annual Maintenance Plan, which includes one year of upgrades, e-mail support, and phone support. Your purchase includes the AMP for the first year, and then you'll have the option to renew your AMP, which entitles you to continue to receive regular updates and support for another year. The AMP fees are calculated based on the current retail price of your product. AMP fees can also be paid monthly. .
Please feel free to contact our technical support with any questions you have regarding StudioPlus Software. Call us at
(763) 552-5500 or email us at Support@StudioPlusSoftware.com. |
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